Help & FAQ’s

Can I pay from a non-South African bank account, for direct bank transfers?


No unfortunately this is not possible, as the costs incurred are too high.. However you are welcome to pay by credit card.


 Can you order an item in for me?


Yes we can, subject to it being in stock by our suppliers.  Email with as much detail as possible of what you are looking for.

If an item is out of stock, please send the product details to us at to find out when we will be getting more stock in.  You will then be notified when stock comes in.

Do you accept orders from schools or organisations?


Yes, we do. You are welcome to order online, or, alternatively, please contact us on 073 852 3581 or

What are cookies?


A cookie is a small file placed on your computer’s hard drive by the computer (server) that runs a website.

What are they used for?

Cookies allow us to collect information about our customers to improve how the website works and make it as easy, fast and enjoyable as possible. It is useful for everyone…

It allows you to:

  • Fill up your basket with toys!
  • Keep a wish list that will be remembered even after you leave the website
  • See your recently viewed items
  • Save your favourite store
  • Register your details for the future

It allows us to:

  • Know when people are coming back to visit us
  • Record sales
  • See which products and services people are interested in for marketing purposes
  • Monitor your journey through the website

Is my information safe?

Yes. Cookies don’t have access to any personal information about you. They are also encrypted meaning the information is scrambled. They cannot be individually interpreted or read by a person.

Can I disable cookies?

Yes. You can reject, delete and control the number of cookies saved on your hard drive through your internet browser settings. Visit for instructions on how to do this.

Rejecting or deleting a cookie from a website may make shopping on that website much slower or not possible at all.